Frequently Asked Questions

Questions About Our Company

I hear that Burt’s Bees have opened up in Australia?

Yes we have our own offices and team of people in Australia, and also in the UK and Canada.

To contact us, please click here.

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Where is Burt's Bees headquartered?

Both our company headquarters and our factory are located in Durham, NC.

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Does Burt's Bees offer factory tours at your headquarters in Durham, NC?

We currently do not offer factory tours due to safety regulations. Thank you for understanding.

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Does Burt's Bees have a factory store at your headquarters in Durham, NC?

We do not have a factory store and sell direct to the public only on this website.

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I heard your company was purchased in the last year. Is that true?

Burt's Bees entered an exciting new chapter as a result of our recent sale of the company to The Clorox Company. It's a great opportunity to help us better deliver against our mission of making truly natural personal products available to everyone, everywhere. This new journey gives us the energy and the resources to do even more. You can keep counting on Burt's Bees in the ways you always have. We will always stay steadfast behind our values and commitment to making the best natural personal care products with the most environmentally sensitive packaging and nature-safe manufacturing processes. And, above all, we'll continue on with our social mission to make people's lives better every day, naturally

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Is your company publicly traded and if so, what is the stock symbol?

Consumers interested in Burt’s Bees may purchase stock from The Clorox Company.

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With the growth and expansion of Burt's Bees, how do you keep to your original values and mission established when Roxanne and Burt started the company?

Burt's Bees is growing intelligently, gracefully and with "great care", always staying true to our mission: "Make natural personal care products available to everyone, everywhere."

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Has your company philosophy changed since its inception?

No. We remain true to our mission. We take our philosophy of The Greater Good very seriously, both as a company and as individuals.

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I would like to submit my organization for sponsorship by Burt's Bees. What are the guidelines, and how do I submit my proposal for consideration?

We understand the value and need for non-profit organizations to receive both in-kind and financial contributions to reach their goals. We are grateful for the opportunity to partner with and contribute to like-minded organizations and events, and we appreciate being informed of your organization's initiatives. While we would like to support all philanthropic efforts, our company resources are limited to initiatives that are in-line with our commitment to the environment and sustainability.

All promotions and sponsorship requests must be submitted formally in writing via our promotions contact us form. To do that, please click here.

Please note that we do not accept phone calls for these requests. Thank you for considering Burt's Bees to support your cause.

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